Statement Cookware Care and Use Instructions
Hello and Congratulations,
We have a proud tradition of quality, craftsmanship and timeless style. Your Stanley Rogers STATEMENT cookware is designed and manufactured to our high standards for your enjoyment and delicious dinners.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For AUS and NZ: Additionally, we give a 3 year guarantee against defects from date of sale. This guarantee against defects is given by FACKELMANN Housewares (ABN 89 601 910 776). To claim, send the product and proof of purchase to us at your expense. We will repair, replace or refund (our choice) defective products without further cost.
For more information contact us or telephone toll-free on 1800 709 714.
For NZ: The Consumer Guarantees Act 1993 applies.
USE & CARE INSTRUCTIONS
• Before first use remove all packaging, stickers, labels and tags.
• Wash in warm, soapy water, rinse and dry thoroughly with a soft cloth before storing or using.
• Always use a burner the same diameter or smaller than the base of the cookware, particularly on gas cooktops.
• This is also the most energy efficient.
• Always use low to medium heat for cooking to obtain maximum energy efficiency.
• Do not allow cookware to boil dry and never leave empty cookware on a hot burner.
• Handles or knobs (including if indicated as ‘Cool Touch’, ‘Stay Cool’ or similar), can become hot if cookware is used on too high a heat for prolonged periods or the burner is too large for the pan, particularly on gas cooktops or when placed in an oven.
• SR-Statement pans are oven safe up to 250°C. Glass lids are oven safe up to 200°C. Glass lids must be removed before putting pans in an oven which is above 200°C. Handles will get hot in an oven, always use protection such as an oven mitt, pan holder or dry towel when handling.
• Never put cold water into a hot pan or a hot pan into water as it may result in warping and/or damage to non-stick coatings.
• Lift cookware off cooktops. Never slide the cookware, particularly on glass cooktops, as this may mark or damage the cooktop surface.
• Never use cookware in a microwave oven or on an open fire.
• Hand washing is recommended as the loss of non-stick properties can be accelerated by dishwashers.
• Dishwashing detergents have a high alkalinity level and may also contain chlorine bleach and phosphates.
• Do not use spray oils, including aerosols, mists or pump sprays on non-stick surfaces.
• The tiny droplets overheat and burn quickly reducing the effectiveness of the non-stick surface. Alternatively, food can be sprayed or oil applied before adding to the heated pan.
GUARANTEE EXCLUSIONS
• Damage or defects to the product caused by normal wear and tear.
• The product has been on-sold or assigned by the original purchaser.
• The product has been used for non-domestic purposes.
• The product has been used for purposes other than the purpose for which it was intended.
• The product has been modified in any way.
• The product has been subject to abnormal conditions, whether of temperature, water, humidity, pressure, stress or similar.
• Corrosive or abrasive matter has been applied to the product.
• Damage or defects resulting from a lack of proper maintenance or regular care in accordance with the Use and Care Instructions.
• Damage or defects resulting from misuse, abuse, neglect or involved in an accident.
• Scratches, stains, discolouration or damage caused by overheating, including cumulative damage.
IMPORTANTLY
Enjoy yourself, cook with passion and feel free to share your creations, inspiration, suggestions and hacks on our social channels.